OVENU ACHIEVES FURTHER ISO 9001 ACCREDITATION FROM THE BRITISH ASSESSMENT BUREAU
Ovenu, the professional oven valeting firm, has achieved the internationally recognised ISO 9001:2008, for the fifth consecutive year and is the only business in its sector to hold this important accreditation.
The latest independent assessment was conducted by the British Assessment Bureau a leading Certification Body and demonstrates Ovenu’s continuing commitment to customer service and quality in delivery.
Ovenu has again earned the right to display the coveted British Assessment Bureau Quality Shield and ISO 9001 logo to demonstrate its conformance to the standard.
This most recent re-accreditation gives Ovenu the ‘hat-trick’ of ISO certification, being the only Full Member of the British Franchise Association in its sector and Membership of the Approved Franchise Association
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
The ISO accreditation for Ovenu also sits within their franchise system. Having over 100 franchisees within the UK, the ISO 9001 certification ensures all franchisees are uniformly trained to the same standard which is not only essential for consumers but also for prospective franchisees who want to know proven management systems are in place.
Ovenu has shown that its key successes, which have proven so popular with householders, are its specialist valeting process, reliability and process controls.
The benefits of registration to the ISO9001 standard include:-
Streamlining an organisation’s procedures.
- Bringing consistency to an organisation’s service delivery.
- Reducing cost and rework.
- Improving an organisation’s management practices.
- Enhanced status.
- Competitive advantage.
- Lower insurance premiums.
Rik Hellewell, Managing Director of Ovenu said, “We are particularly pleased to have achieved ISO9001 accreditation again as it underlines our commitment to our customers and our focus on quality. We are also unique in our industry sector having done so. Not many customers get to see their suppliers’ ‘back-office’ activities, this recognition demonstrates we can provide a quality solution from quotation to delivery.”